Sitemap generator not working
« on: February 24, 2020, 05:34:05 PM »
Dear Support,
I have installed the generator file, ror, sitemap, video, image and rss files with the necessary permissions but when I try to manually create a sitemap, it's running for 1 second and returning no results.
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Could you please check it and assist?

Thanks

Sydney
Re: Sitemap generator not working
« Reply #1 on: February 25, 2020, 07:18:06 AM »
Hello,

looks like you have installed generator in your domain root folder, overwriting your website files. You need to restore your site files and install the script inside of the generator/ subfolder instead.
Re: Sitemap generator not working
« Reply #2 on: February 25, 2020, 04:46:51 PM »
OK. Thanks
I have restored the files and regenerated a sitemap.
But when I try to submit the video sitemap to Google search console, I'm getting the missing XML tag error. How do I sort it out?
All the videos on my site are Youtube videos.
Re: Sitemap generator not working
« Reply #4 on: February 27, 2020, 07:20:43 AM »
Here is one
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Re: Sitemap generator not working
« Reply #5 on: February 27, 2020, 09:58:24 AM »
Hello,

please let me know your generator URL/login in private message to check this.
Re: Sitemap generator not working
« Reply #6 on: February 27, 2020, 10:21:03 AM »
I've messaged you