On Page SEO Checker: Get a list of improvements for your website for free in less than 5 minutes!
« previous next »
Pages: 1 2

tracey1

*
  • *
  • 6
Wont save config or crawl
« on: November 23, 2010, 12:40:37 PM »
Purchased this software this morning..

Installed it following the guide, but when I try and save the configuration it does not save. When I click crawl it just sends me back to the homepage..

Any thoughts?
Logged

joshmountain

*
  • *
  • 4
Re: Wont save config or crawl
« Reply #1 on: November 23, 2010, 02:04:56 PM »
Same issue here. Permissions seem to be set properly but I can not save the config page or run the crawl via the admin panel.
Logged

tracey1

*
  • *
  • 6
Re: Wont save config or crawl
« Reply #2 on: November 23, 2010, 02:17:09 PM »
Sounds like the same issue..

Want to get this sorted ASAP.
Logged

XML-Sitemaps Support

*
  • *****
  • 11782
Re: Wont save config or crawl
« Reply #3 on: November 23, 2010, 08:07:50 PM »
Hello,

please try this:
1. make sure that generator/data/ folder has 0777 permissions set.
2. if above doesn't resolve the issue, try to create a file named ".htaccess" in generator/ folder with one line:
RewriteEngine off
Logged

andy38

*
  • *
  • 2
Re: Wont save config or crawl
« Reply #4 on: November 23, 2010, 09:11:37 PM »
Hello, had the same problem and created an .htaccess file and added into generator folder. This caused a 404 why I tried to run generator on my site!

 I've found other forum messages which seem to imply that port 80 is needed for the program to run so I'm awaiting a reply from my provider.

Any help much appreciated.

Andy
Logged

joshmountain

*
  • *
  • 4
Re: Wont save config or crawl
« Reply #5 on: November 23, 2010, 10:29:58 PM »
Admin: My permissions are set correctly and adding that line to htaccess did not help.

Andy: Port 80 is the standard web port, I'm sure this is already open and has nothing to do with the problem.
Logged

andy38

*
  • *
  • 2
Re: Wont save config or crawl
« Reply #6 on: November 24, 2010, 08:13:36 AM »
Received reply from Provider - port 80 was already set. So, I'm back to square one.

This is the exact error I get:

There was an error while retrieving the URL specified: [ External links are visible to forum administrators only ]
Error message: Error opening socket to myurl
HTTP headers follow:

HTTP output:

Any help much appreciated.
Logged

tracey1

*
  • *
  • 6
Re: Wont save config or crawl
« Reply #7 on: November 24, 2010, 09:12:59 AM »
Have tried all suggested options with no joy!

Really want to get this sorted ASAP!
Logged

tracey1

*
  • *
  • 6
Re: Wont save config or crawl
« Reply #8 on: November 24, 2010, 04:38:18 PM »
Would be great to get a few more suggestions if anyone has any??

Really desperate to get our sitemap created and submitted!
Logged

XML-Sitemaps Support

*
  • *****
  • 11782
Re: Wont save config or crawl
« Reply #9 on: November 25, 2010, 03:31:14 PM »
tracey1,

please let me know your generator URL/login in private message to check this.

andy38,

replied to your email.
Logged

joshmountain

*
  • *
  • 4
Re: Wont save config or crawl
« Reply #10 on: November 26, 2010, 12:15:45 AM »
But no help for the rest of us  ??? This is obviously a problem happening to lots of people, how do we fix it?
Logged

XML-Sitemaps Support

*
  • *****
  • 11782
Re: Wont save config or crawl
« Reply #11 on: November 26, 2010, 11:30:31 AM »
Hello,

please let me know your generator URL/login in private message to check this.
Logged

joshmountain

*
  • *
  • 4
Re: Wont save config or crawl
« Reply #12 on: November 26, 2010, 04:06:40 PM »
I don't really feel comfortable giving out that info, was there a fix that worked for the others in this thread?
Logged

XML-Sitemaps Support

*
  • *****
  • 11782
Re: Wont save config or crawl
« Reply #13 on: November 26, 2010, 09:14:51 PM »
Logged

tracey1

*
  • *
  • 6
Re: Wont save config or crawl
« Reply #14 on: November 30, 2010, 09:21:44 AM »
Has anyone managed to crack this yet?
Logged
Pages: 1 2
« previous next »